Platforms and Patient Centricity

Today, a pharma executive said he was proud of the patient-centricity that he inculcated in his team. I asked him if his team would recommend a competitor’s brand to a patient who couldn’t afford theirs, or point the patient to a better doctor who didn’t Rx their brand? Would they walk his talk? If they […]

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Data, Distribution and Discounts: E-pharmacies and Pharma

Pharma and healthcare organizations need to constantly revisit their company culture and its agility to respond to policy changes. Enabling culture to embrace such change is technology and innovation. Industry, needs to invest in and work alongside enterprising startups in order to yield strategic dividends. One such collaboration was in the news today. Although speculative, […]

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Content and Power

Image: Netflix Who says a series has to be seen sequentially? Netflix doesn’t. If it gets this right, no two people will watch its new series Love, Death + Robots in the same way. That is content magic. Netflix is perfecting the art of giving the power of content consumption to its subscribers. It’s all […]

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Pharma’s Digital Lens

As I meet more people and discuss their digital ideas and strategy, I think Pharma looks at digital through the wrong lens. The question I am often asked is: “This is my business model, how can tech help?” I think trying to answer the question framed that way cannot lead to the write answers. It […]

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‘Amazonization’ of Healthcare

Whether Amazon succeeds in the healthcare market, or not, remains to be seen, but the reason I believe healthcare is about to get ‘Amazonized’ is because of what Chris Holt, Amazon’s leader of Global Healthcare said recently.  “When we think about the healthcare space, our overall philosophy of obsessing around the customer has served us […]

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